Privacy Policy

Last updated: 06.06.2025

At Nature Pups, we are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and protect your data in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of data:

Personal information: Name, address, email, phone number, payment details (via secure third-party processors)

Order information: Items purchased, delivery preferences

Technical data: IP address, browser type, device type, referring pages

Marketing preferences: If you sign up for our newsletter or promotions

2. How We Use Your Information

We use your data to:

Process and deliver your orders

Respond to your inquiries

Improve our website and services

Send marketing updates (only if you've opted in)

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We use trusted third-party providers (e.g., Shopify, Stripe, PayPal, Mailchimp) to run our store and communications. These services only use your data as necessary to perform their functions and are GDPR-compliant.

4. Your Rights

You have the right to:

Access the personal data we hold about you

Correct or update your information

Request data deletion

Withdraw marketing consent at any time

To exercise any of your rights, contact us at: [Insert your contact email]

5. Data Retention

We keep your data only as long as necessary to fulfil our services or comply with legal obligations.

6. Contact

If you have any questions or concerns about your data, contact:
shop@naturepups.co.uk

Cookie Policy

Last updated: 06.06.2025

This website uses cookies to enhance your experience and help us understand how our site is used.

1. What Are Cookies?

Cookies are small files stored on your device when you visit a website. They help us recognise your browser and remember your preferences.

2. Types of Cookies We Use

Essential cookies: Required for site functionality (e.g., cart, checkout)

Analytics cookies: Help us understand how visitors interact with our site (e.g., via Google Analytics)

Marketing cookies: Used to tailor ads and measure their performance (only if you consent)

3. Managing Cookies

You can manage or disable cookies in your browser settings. Note that disabling some cookies may impact website functionality.

4. Consent

By continuing to use this website, you consent to our use of cookies as outlined here.
A cookie banner is provided when you first visit, giving you the choice to accept or manage preferences.